our PRIVACY POLICY
Last updated: November 23rd, 2022
Please read carefully as this page provides our policies regarding the collection, use, and disclosure of Personal Information we may collect from you while accessing or booking products and or services on our website www.vivacoffeeroasters.com
How we collect and use your information
While accessing or using our Site or purchasing a service or product through our Site, we may ask you to provide us with certain personal details and information that can be used to contact or identify you. Personal information may include, but is not limited to your name, last name, birth date, address, email address, among other ("Personal Information"). By providing any personal information to us, customers accept this Privacy Policy and use of personal information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that are relevant or applicable to our website and the products and services that we provide. By subscribing to our mailing list, you accept for us to contact you with promotional, informational, or marketing information.
While rendering services and/or products, Viva has the right to take pictures, videos, and any other form of content that can and will be used for marketing purposes through all forms of advertisement including but not limited to social media, corporate videos, marketing videos, publications, and any other method for marketing and advertisement. The customer understands that Viva owns all media developed through rendering of services and/or products and authorizes Viva to use it for any marketing or promotional activities while protecting the privacy of the customer.
When you purchase one of our products or services, we will use your personal information to contact you with details and relevant information regarding the product or service to be rendered. As an example, we will email you with the confirmation details for your upcoming trip.
We can also use your information to identify and tell you about services we think you may be interested in, including sending email newsletters or sending printed materials to your mailing address.
Under some circumstances we might be required to provide relevant information, which may include sensitive personal information, to law enforcers, insurers, their agents and medical staff in circumstances where we/they need to act on your behalf or in the interest of passengers or in an emergency.
Viva does not fulfil orders for our merchandise products sold through our website. Under some circumstances we might be required to share your information with 3rd party vendors, partners, contractors, or service providers such as merchandise and marketing service providers for the fulfillment of a digital, physical, or service product. This information will be strictly for the purpose of the fulfillment and completion of an order placed through our website and will follow the guidelines indicated in this Privacy Policy.
Finally, we may use your information to make improvements to our Site, including but not limited to enhance the access and easiness to find information.
Site Access Data and Cookies
We collect statistical and user information that your browser sends whenever you visit our Site ("Data"). This data may include information such as your computer's location, country, city, IP address, browser type, the pages of our Site that you visit, the time and date, among other statistics. In addition, we may use third party services such as Squarespace Analytics that collect, monitor and analyze this data for the purpose of enhancing our marketing and customer service efforts
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We recommend that you find out more about cookies, how they work, and how to disable them. There are many resources on-line that provide significant amount of details regarding cookies. By using our Site, you consent to our use of cookies.
Our Site may contain links to third party websites, micro-sites or analytical tools (eg Google) not controlled or owned by us. It is your responsibility to check the status of these sites before using them, including their privacy policies and terms of service and use. We are not responsible for the privacy policies or the content of any other Site.
Security
Although while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of communication or transmission of data over the Internet or data storage device or method is 100% secure against unauthorized access. The security of your Personal Information is of most importance to us.
Regarding payments, all online payments are transmitted over a secure socket layer (SSL) connection. Credit card information is transmitted immediately to a third-party payment solution via an encrypted connection. Please know that we do not store your credit card payment information.
Changes To This Privacy Policy
This Privacy Policy is effective as of May 27th, 2021 and will be effective from day of posting until any further changes or updates reflected on the website.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. By using or returning to this Site, you acknowledge any modifications to this Policy or the Site and consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us.